International Journal of Health Care Quality Assurance

Patient satisfaction in a Riyadh Tertiary Care Centre
pp. 630-637(8)
Authors: Alaloola, Nesreen A.; Albedaiwi, Waleed A.

Developing new services using fuzzy QFD: a LIFENET case study
pp. 638-658(21)
Authors: Rahman, Zillur; Qureshi, M.N.

Quality management and quality of care in nursing homes
pp. 659-670(12)
Authors: Heras, Iñaki; Cilleruelo, Ernesto; Iradi, Jon

Automated versus manual audit in the emergency department
pp. 671-678(8)
Authors: Doherty, Steven; Davis, Lin; Leschke, Paul; Valpiani, Anna; Whitely, Emma; Yarnold, Della; Stevens, Helen

The role of laboratory information systems in healthcare quality improvement
pp. 679-691(13)
Authors: Harrison, Jeffrey P.; McDowell, Geoffrey M.

Patient satisfaction in Japan
pp. 692-705(14)
Author: Elleuch, Amira