International Journal of Contemporary Hospitality Management

New insights into the measurement model of a new scale for evaluating restaurant service quality during major infectious disease outbreaks
pp. 1629-1648(20)
Authors: Chang, Ya-Yuan; Cheng, Ching-Chan

The effects of job crafting on tour leaders’ work engagement: the mediating role of person-job fit and meaningfulness of work
pp. 1649-1667(19)
Authors: Guo, Yongrui; Hou, Xinyi

Indirect customer-to-customer interactions and experiential value: examining solo and social diners
pp. 1668-1691(24)
Authors: Han, Wenjia; Jiang, Wen; Tang, Jason; Raab, Carola; Krishen, Anjala

Motivation behind review provision in online travel communities: do hometowner contributions matter?
pp. 1692-1716(25)
Authors: Liang, Sai; Ye, Qiang; Zhang, Xiaoxia; Law, Rob; Gong, Caiyan

Pricing research in hospitality and tourism and marketing literature: a systematic review and research agenda
pp. 1717-1738(22)
Authors: Han, Wenjia; Bai, Billy

Top management team gender diversity and firm risk-taking in the hospitality industry
pp. 1739-1767(29)
Authors: Ozdemir, Ozgur; Erkmen, Ezgi

Implementing dynamic revenue management in hotels during Covid-19: value stream and wavelet coherence perspectives
pp. 1768-1795(28)
Author: Zaki, Karam

Using hotel reviews to assess hotel frontline employees’ roles and performances
pp. 1796-1822(27)
Authors: Hu, Feng; Trivedi, Rohit; Teichert, Thorsten

A supervised data mining approach for predicting comment card ratings
pp. 1823-1853(31)
Authors: Tanrısevdi, Abdullah; Öztürk, Gözde; Öztürk, Ahmet Cumhur

Drivers and interrelationships of three types of pro-environmental behaviors in the workplace
pp. 1854-1881(28)
Authors: Kim, Minseong; Lee, Sae-Mi

Will catering employees’ job dissatisfaction lead to brand sabotage behavior? A study based on conservation of resources and complexity theories
pp. 1882-1905(24)
Authors: Peng, Jiamin; Yang, Xiaoyun; Guan, Xinhua; Zhou, Lian; Huan, Tzung-Cheng

The effect of generalist CEOs on social novelty in the restaurant industry
pp. 1906-1924(19)
Authors: Park, Sungbeen; Lee, Seoki

A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research
pp. 1925-1958(34)
Authors: Elkhwesky, Zakaria; Salem, Islam Elbayoumi; Ramkissoon, Haywantee; Castañeda-García, José-Alberto

Beyond simple messaging: a review of crisis communication research in hospitality and tourism
pp. 1959-1983(25)
Author: Liu-Lastres, Bingjie

How do beer prices vary across different pubs? An empirical study
pp. 1984-2003(20)
Authors: Shakina, Ekaterina; Cabras, Ignazio

Robots at your service: value facilitation and value co-creation in restaurants
pp. 2004-2025(22)
Authors: Zhang, Xiya; Balaji, M.S.; Jiang, Yangyang

Consumers’ untrust and behavioral intentions in the backdrop of hotel booking attributes
pp. 2026-2047(22)
Authors: Akhtar, Naeem; Siddiqi, Umar Iqbal; Islam, Tahir; Paul, Justin