International Journal of Contemporary Hospitality Management

Co-creation and higher order customer engagement in hospitality and tourism services
pp. 222-245(24)
Authors: Chathoth, Prakash K.; Ungson, Gerardo R.; Harrington, Robert J.; Chan, Eric S.W.

Experimental research in hospitality and tourism: a critical review
pp. 246-266(21)
Authors: Lawrence Hoc Nang Fong; Law, Rob; Candy Mei Fung Tang; Matthew Hong Tai Yap

Hotel daily occupancy forecasting with competitive sets: a recursive algorithm
pp. 267-285(19)
Authors: Schwartz, Zvi; Uysal, Muzaffer; Webb, Timothy; Altin, Mehmet

Analyzing conversion rates in online hotel booking
pp. 286-304(19)
Authors: Cezar, Asunur; Ögüt, Hulisi

Why do you feel stressed in a “smile factory”?
pp. 305-326(22)
Authors: Zhao, Xinyuan Roy; Ghiselli, Richard

Online and social media recruitment
pp. 327-345(19)
Authors: Ladkin, Adele; Buhalis, Dimitrios

Sense of calling and career satisfaction of hotel frontline employees
pp. 346-365(20)
Author: Lee, Kyoung-Joo

The effects of the perceived external prestige of the organization on employee deviant workplace behavior
pp. 366-396(31)
Authors: Tuna, Muharrem; Ghazzawi, Issam; Yesiltas, Murat; Tuna, Aysen Akbas; Arslan, Siddik

Wine tourism suppliers’ and visitors’ experiential priorities
pp. 397-417(21)
Authors: Quadri-Felitti, Donna; Fiore, Ann Marie

Spa market segmentation according to customer preference
pp. 418-434(17)
Authors: Guillet, Basak Denizci; Kucukusta, Deniz