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Publisher: Emerald Group Publishing Limited

Volume 8, Number 1, 1996

AIDS in the US hospitality industry: recommendations for education and policy formulations
pp. 5-9(5)
Authors: Barrows, Clayton W; Gallo, Mike; Mulleady, Tomas

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The waiting experience: towards service quality in the leisure industry
pp. 16-21(6)
Authors: Dawes, Jillian; Rowley, Jennifer

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Employee perceptions of the hotel sector in the People's Republic of China
pp. 22-28(7)
Authors: Huyton, Jeremy R; Sutton, John

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Hotel managers' perceptions of upward and downward communication
pp. 29-32(4)
Authors: Stevens, Betsy; Hisle, Jim

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