International Journal of Quality & Reliability Management

Relationship between Weibull and AMSAA models in reliability analysis: A case study
pp. 986-997(12)
Authors: Unkle, Richard; Venkataraman, Ray

Quality service of ISO 9000 consultants
pp. 998-1013(16)
Authors: Casadesús, Martí; Viadiu, Frederic Mariron; Saizarbitoria, Iñ´aki Heras

Areas of improvement in certified firms advancing towards TQM
pp. 1014-1036(23)
Authors: Claver, Enrique; Tarí, Juan José; Molina, José Francisco

A QFD approach for distribution's location model
pp. 1037-1054(18)
Author: Chuang, Pao-Tiao

Customers' expectations factors in restaurants: The situation in Spain
pp. 1055-1067(13)
Author: Soriano, Domingo Ribeiro

Outage costs and strategy analysis for hi-tech industries: A fuzzy multiple goal approach
pp. 1068-1087(20)
Author: Wang, Earl Juei

Bootstrap lower confidence limits for the process capability indices Cp, Cpk and Cpm
pp. 1088-1097(10)
Authors: Balamurali, S; Kalyanasundaram, M

A hybrid method to evaluate reliability of complex networks
pp. 1098-1112(15)
Authors: Chaturvedi, S.K.; Misra, K.B.