International Journal of Quality & Reliability Management

Statistical testing for assessing the performance of lifetime index of electronic components with exponential distribution
pp. 812-824(13)
Authors: Tong, Lee-Ing; Chen, K.S.; Chen, H.T.

Optimizing multi-response problem in the Taguchi method by DEA based ranking method
pp. 825-837(13)
Authors: Liao, Hung-Chang; Chen, Yan-Kwang

A study using the grey system theory to evaluate the importance of various service quality factors
pp. 838-861(24)
Authors: Chen, Cheng-Nan; Ting, Shueh-Chin

Key quality factors in Web site design and use: an examination
pp. 862-888(27)
Authors: Cox, J.; Dale, B.G.

Developing supply chain strategies based on the survey of supply chain quality and technology management
pp. 889-901(13)
Authors: Kuei, Chu-Hua; Madu, Christian N.; Lin, Chinho; Chow, Wing S.

An investigation of the total quality management survey based research published between 1989 and 2000: A literature review
pp. 902-970(69)
Authors: Sila, Ismail; Ebrahimpour, Maling