International Journal of Quality & Reliability Management

Total quality management contrasts in manufacturing and service industries
pp. 138-161(24)
Authors: Huq, Ziaul; Stolen, Justin D

The development of ISO 9000 certification and the future of quality management: A survey of certified firms in Hong Kong
pp. 162-177(16)
Author: Lee, Tat Y

On the gap between theory and practice of process capability studies
pp. 178-191(14)
Author: Deleryd, Mats

Impact of operations management practices on quality and time-based performance
pp. 192-204(13)
Authors: Jayaram, Jayanth; Ahire, Sanjay

Multi-attribute analysis of ISO 9000 registration using AHP
pp. 205-222(18)
Authors: Crowe, Thomas J; Noble, James S; Machimada, Jeevan S

Statistical process control in UK food production: an overview
pp. 223-238(16)
Author: Grigg, Nigel P