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Publisher: Emerald Group Publishing Limited

Volume 22, Number 10, 2002

Mapping product usability
pp. 1071-1089(19)
Authors: Babbar, Sunil; Behara, Ravi; White, Edna

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Operations strategy: genealogy, classification and anatomy
pp. 1112-1129(18)
Author: Lowson, Robert H.

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E-commerce: the challenge for UK SMEs in the twenty-first century
pp. 1148-1161(14)
Author: Quayle, Michael

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Modelling and evaluating service quality measurement using neural networks
pp. 1162-1185(24)
Authors: Behara, Ravi S.; Fisher, Warren W.; Lemmink, Jos G.A.M.

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