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Building knowledge for and about large-scale organizational transformations

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Contributes a collaboration approach for achieving the goals of helping an organization transform itself and expanding the body of knowledge. To support these goals, the collaboration must meet four knowledge objectives: create, assimilate, disseminate, and apply knowledge about organizational change and transformations. Four operating principles help achieve these outcomes. Enacting three functions (i.e. technical assistance, training/education, and research) accomplish the desired goals and objectives. Within this collaboration, an applied research strategy is described with five dimensions: paradigm (i.e. action research and case study), timing (i.e. initial, ongoing, post), data sources (i.e. internal, external, and literature), data collection method, and research stage (i.e. pre, central, follow-up). Reflection on the implementation of the approach with ongoing projects at the Kennedy Space Center provides a description of the researcher's role and lessons learned.
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Keywords: Action research; Case studies; Organizational change

Document Type: Research Article

Publication date: August 1, 2001

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