ISSN 0144-3577 (Print)
Publisher: Emerald Group Publishing Limited
Performance measurement system design: developing and testing a process-based approach
Neely, Andy; Mills, John; Platts, Ken; Richards, Huw; Gregory, Mike; Bourne, Mike; Kennerley, Mike
Managing quality: critical links and a contingency model
Saad, Germaine H; Siha, Samia
The implementation process of customer-supplier partnership: lessons from a clinical perspective
Spina, Gianluca; Zotteri, Giulio
Are BPR practitioners really addressing business processes?
Belmiro, Tânia R; Gardiner, Paul D; Simmons, John E.L.; Rentes, Antonio F
A framework for the selection of best practices
Davies, A.J.; Kochhar, A.K.
Decision support for the scheduling of subcontract manufacture
Webster, Margaret; Muhlemann, Alan P; Alder, Chris
Applying organizational learning: lessons from the automotive industry
West, Penny; Burnes, Bernard