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Publisher: Emerald Group Publishing Limited

Volume 17, Number 1, 1997

Operations and production management on the Internet
pp. 5-14(10)
Author: Twigg, David

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Classics in production and operations management
pp. 15-28(14)
Authors: Sower, Victor E; Motwani, Jaideep; Savoie, Michael J

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Flexibility and technology in services: a conceptual model
pp. 29-45(17)
Authors: Harvey, Jean; Lefebvre, Louis A; Lefebvre, Elizabeth

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The seven value stream mapping tools
pp. 46-64(19)
Authors: Hines, Peter; Rich, Nick

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The diminishing utility of the product/process matrix: A study of the US power tool industry
pp. 65-84(20)
Authors: McDermott, Christopher M; Greis, Noel P; Fischer, William A

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A framework for proactive performance measurement system introduction
pp. 100-116(17)
Authors: Daniels, Robin C; Burns, N.D.

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