Libraries' role in equalizing access to information

Purpose ‐ The purpose of this paper is to address the question of what libraries can do to help narrow the digital divide that causes unequal access to information. Design/methodology/approach ‐ This study examines the continuing problem of digital divide in the United States based on data collected from several national and organizational reports along with our own survey. Findings ‐ The findings show that the problem of digital divide, which is specifically affected by various demographic factors, still exists despite the rapid uptake of new technologies, which is occurring among a majority of groups of Americans in the United States. Originality/value ‐ The study focuses on the important roles of libraries in today's society by looking at ways libraries can actively utilize and expand upon their work toward equalizing access to information for the future benefit of those who remain disenfranchised by the digital divide.