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Publisher: Emerald Group Publishing Limited

Volume 29, Numbers 8-9, 2008

Enhancing the user experience: Promoting a service culture through customized staff training
pp. 641-656(16)
Authors: Sidorko, Peter Edward; Woo, Esther

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Innovation and change: The QLP-Y approach to staff development
pp. 671-690(20)
Authors: Durrani, Shiraz; Smallwood, Elizabeth

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Librarians' skills and qualifications in a modern informational environment
pp. 691-699(9)
Authors: Gerolimos, Michalis; Konsta, Rania

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A study of success factors of resource sharing in Iranian academic libraries
pp. 711-728(18)
Authors: Alidousti, Sirous; Nazari, Maryam; Ardakan, Mohammad Abooyee

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