Library Management

Enhancing the user experience: Promoting a service culture through customized staff training
pp. 641-656(16)
Authors: Sidorko, Peter Edward; Woo, Esther

Professional development in the South Australian library and information services sector: An examination of current trends, needs and opportunities
pp. 657-670(14)
Author: Pamment, Terri

Innovation and change: The QLP-Y approach to staff development
pp. 671-690(20)
Authors: Durrani, Shiraz; Smallwood, Elizabeth

Librarians' skills and qualifications in a modern informational environment
pp. 691-699(9)
Authors: Gerolimos, Michalis; Konsta, Rania

Contribution of an information literacy programme to the education process: The case of a Greek academic library
pp. 700-710(11)
Authors: Malliari, Aphrodite; Nitsos, Ilias

A study of success factors of resource sharing in Iranian academic libraries
pp. 711-728(18)
Authors: Alidousti, Sirous; Nazari, Maryam; Ardakan, Mohammad Abooyee

Writing for the profession: the experience of new professionals
pp. 729-745(17)
Author: Bradley, Fiona

A study of US library directors' confidence and practice regarding patron confidentiality
pp. 746-756(11)
Author: Magi, Trina

The Irish Research electronic Library initiative: levelling the playing-field?
pp. 757-769(13)
Author: Dunne, Siobhán

Theory, research, and practice in library management 5: branding
pp. 770-776(7)
Author: Walton, Graham

Developing an English course for in-service librarians: The advantages of blended learning
pp. 777-788(12)
Author: Fontanin, Matilde