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Publisher: Emerald Group Publishing Limited

Volume 27, Numbers 6-7, 2006

Marketing and service promotion practices in the LCAS
pp. 336-343(8)
Author: Wenhong, Ju

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Marketing library services to the Net Generation
pp. 411-422(12)
Authors: Mi, Jia; Nesta, Frederick

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Building better customer relationships: case studies from Malta and the UK
pp. 430-445(16)
Authors: Broady-Preston, Judith; Felice, Joanna; Marshall, Susan

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Technical services and user service improvement
pp. 505-514(10)
Authors: Huang, Jie; Wong, Katherine

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