Information in Business: a model of co-operation

Information in Business, the De Montfort University-based information service for business and industry, is offered as a model of library co-operation. Sets out the background to the development of this joint venture between De Montfort University and Leicester County Council, moving on to the implementation of the contract, service delivery and service development. Considers management issues involved with the service development and delivery. Issues covered include staffing, performance monitoring, communication, strategic development and service planning, marketing and networking. Where possible, issues raised are supported by the author's personal experience. Considers the future of the service. Concludes that the Information in Business service is a positive model of library co-operation, enabling the maximization of benefits from different public funds. Highlights threats to the service, i.e. reliance on local government, as a weakness.