Skip to main content
padlock icon - secure page this page is secure

Competencies: a new sector

Buy Article:

$42.41 + tax (Refund Policy)

Outlines the processes involved in the development of a competency based framework for use by middle managers of three-star Irish hotels within rooms division and the food and beverage department. Secondary research provides an overview of existing generic competency models. Competency models and frameworks have been applied and customised across a broad range of industry sectors. Seeks to address the need for an innovative and fresh approach to HRM within the Irish hotel sector. The primary research is conducted among three-star hotels nation wide, giving equal representation to all regions of Ireland. Job analysis techniques are used as the basis for the primary research. The research is conducted among general managers and middle managers of three-star hotels. While this study examines the three-star hotel market, it is recommended that further research be conducted among four- and five-star properties. It is envisaged that the outcomes of this project will help assist managers in three-star hotels to benchmark their most important role challenges at a middle managerial level against others in similar roles.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: Competences; Hotels; Human resource management; Ireland; Management

Document Type: Research Article

Publication date: March 1, 2002

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more