Training course/program evaluation: principles and practice

The results of an evaluation provide the means for decision-making about whether a course or program accomplished what it was designed and developed to accomplish. A three-part evaluation schema provides a framework for describing a methodology that facilitates such determinations. Details on how to develop and use trainee reaction forms and opinionnaires are provided along with examples. The use of questionnaires and interview schedules for follow-up evaluation is discussed and guidelines as well as examples are included. Information on evaluation strategies, including the use of pre- and post-tests, and treatment and control groups, is followed by advice on the analysis and interpretation of data. Provides details on formulating recommendations, developing a plan of action to correct deficiencies, and reporting evaluation results.