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The impact of workplace spirituality on food service worker turnover intention

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In 2015, employee turnover was a significant problem in the food service industry. In order to reduce employee turnover, researchers have examined the relationship between workplace spirituality and turnover intention in limited industries and geographic areas. The purpose of this quantitative experimental two group pretest–posttest study was to determine whether the implementation of a workplace spirituality program impacted turnover intention in food service organizations. The sample consisted of 53 employees of a multi-location quick-service restaurant in the state of Florida. An ANCOVA showed that when controlling for pretest, the effect of a workplace spirituality program on turnover intention was not significant (p = .274), suggesting workplace spirituality interventions may not be an appropriate turnover intention mitigation method within the food service industry. The current findings add to the literature suggesting industry differences should be considered when examining the impact of workplace spirituality on turnover intention.

Keywords: Work Environment Survey; Workplace spirituality; employee turnover; food service industry; restaurant; turnover intention

Document Type: Research Article

Affiliations: 1: Center for Business, Legal & Entrepreneurship, Seminole State College of Florida, Heathrow, FL, USA 2: Department of Psychology, Northcentral University, Prescott Valley, AZ, USA

Publication date: October 1, 2016

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  • The Journal of Management, Spirituality & Religion as the first dedicated journal in this subfield houses the largest collection of academic work relevant to the disciplines of management and organization, religious studies and practical theology. JMSR is ranked second out of 530 religious studies journals by Scopus (2021 rating) and also as second out of 317 religion journals by Calrivate (2021 Journal Citation Indicator). JMSR will continue to serve these communities and related scholarly domains as the prime forum for disseminating empirical data, developing theory, reporting best practice, and for the exchange of ideas and debate.

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