Skip to main content
padlock icon - secure page this page is secure

Interpreting in Swiss hospitals

Buy Article:

$29.53 + tax (Refund Policy)

This paper presents the findings of cross-sectional national surveys on how Swiss hospitals address the problem of language barriers in health care and how they respond to the high number of allophone patients (i.e. patients who do not speak the local language). Half of the 244 hospital services responding to the questionnaire estimated the proportion of allophone patients to the total number of patients at 1–5%. Only 14% ‘often’ use paid interpreters, 79% rely mostly on relatives, 75% primarily on health staff, and 43% ‘often’ on non-health staff. Only 11% of the hospital services studied have a budget for interpreters, and 17% have access to an interpreter service. Forty-eight percent express the need to have access to interpreter services. The communication management of hospitals dealing with patients speaking one of the most frequent foreign languages is described; these languages are Italian, Spanish, Portuguese, South-Slavic, Albanian, Russian, Kurdish, Turkish, Arabic and Tamil. The discussion addresses quality of care issues for allophone patients, the risk of poor health care outcomes in the absence of interpreters and the potential benefits of using qualified interpreters.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: allophone patients; communication strategies; health care; trained interpreters

Document Type: Research Article

Affiliations: 1: University of Basel 2: Geneva University Hospitals

Publication date: January 1, 2004

More about this publication?
  • International Journal of Research and Practice in Interpreting
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more