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The Design Thinking Mindset: An Assessment of What We Know and What We See in Practice

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We review the design and management literature to identify and define key components of a design thinking mindset and report initial findings from fifteen in-depth interviews with innovation managers, who reflect on their practices while implementing design thinking in their organizations. Our study confirms a set of commonly understood and applied mindsets, but also reveals organizational constraints on translating cognition into behaviour. We argue that further mapping of design thinking mindsets and linking them to leadership theory provides a suitable point of departure for the study of design thinking and its role for innovation.
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Keywords: design thinking; human-centred design; innovation; leadership; mindset

Document Type: Research Article

Affiliations: 1: UTS Business School, University of Technology Sydney 2: Macquarie Graduate School of Management, Macquarie University 3: UTS Business School, University of Technology Sydney, Australia

Publication date: March 1, 2016

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  • The Journal of Design, Business & Society is a double-blind peer reviewed scholarly journal that aims to publish high-quality academic papers that examine the role of design in business and/or society, case studies, design critiques, and book reviews of relevant literature. Our aim is to promote cross-disciplinary research in the field of design. Therefore, in addition to design papers we are also interested in receiving manuscripts on research about design that are coming from non-design areas, such as business, marketing, management, health, psychology, social sciences, environmental sciences, and others.
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