This study aimed to explore the application and effectiveness of interventions with non-physician, professional management engineering and internal consulting staff experiencing increasing levels of burnout in a healthcare environment. We hypothesised that interventions could be applied
to decrease levels of burnout in this professional population. A total of 120 engineering and consulting professionals across three locations of our institution received education during four one-day events over a two-year period regarding the symptoms and drivers of burnout, and interventions
to decrease it. This education, along with skill-building exercises to promote resilience, was provided by leading subject matter experts in burnout reduction and was reinforced at the worksite by peers, leadership and validated supporting resources. Changes in burnout were assessed through
responses to an institutional survey. Results indicated a meaningful absolute decrease in burnout of 12 per cent between 2013 and 2015. Additionally, qualitative feedback from staff supported the efficacy of the burnout and resilience programmes. Stress and burnout are ongoing issues in the
workplace because they potentially affect productivity, effectiveness and well-being. Equipping staff to manage stress and burnout with the help of resilience education, skill building and worksite reinforcement will enhance resilience skills and decrease negative consequences of stress and
No Supplementary Data
No Article Media
Document Type: Research Article
Publication date: October 1, 2017
More about this publication?
Management in Healthcare is the major new professional journal publishing in-depth, peer-reviewed articles and case studies on leadership, administration and management in healthcare. Content will be written by and for healthcare management professionals and researchers with no advertising or sales pitches.
Each quarterly 100-page issue – published in print and online – will feature detailed, practical articles on key business issues which cut through the deluge of information facing healthcare management professionals to showcase the latest thought leadership in how to deliver more with less resources while at the same time improving healthcare quality, along with actionable advice and ‘lessons learned’ from fellow healthcare managers to put that strategy into practice. It will not publish advertising but rather detailed analysis of new thinking and practice at a wide range of healthcare providers worldwide for readers to benchmark their organization against, with every article being peer-reviewed by an expert Editorial Board to ensure that it focuses on the healthcare manager’s perspective, the challenges they face and how they can tackle them.
- Editorial Board
- Submit a Paper
- Subscribe to this Title
- Information for Advertisers
- Terms & Conditions
- Ingenta Connect is not responsible for the content or availability of external websites