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Free Content Mobile money solutions for a smartphone-dominated world

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Mobile money is playing a critical role in promoting financial inclusion in developing countries. Simultaneously, continued price declines are placing entry-level smartphones within reach of a rapidly increasing fraction of the global population. In addition, many of the unbanked live in urban or peri-urban regions where wireless network coverage is good and/or rapidly improving with continued wireless network infrastructure build-outs. This paper addresses the intersection of these trends, which provides both opportunities and challenges. The opportunity lies in using the interface and options available in a smartphone to provide mobile money solutions that are more flexible, more accessible to persons with a wide range of literacy levels, and more secure than solutions based on traditional ‘feature’ phones. The challenge, which the work described in this paper aims to address, lies in actually designing the interfaces and architectures to provide these solutions.
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Keywords: mobile apps; mobile finance; mobile money; smartphones; unbanked

Document Type: Original Article

Publication date: September 1, 2015

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  • Journal of Payments Strategy & Systems publishes peer-reviewed articles and case studies analysing best practice, emerging issues and new thinking in how to develop a profitable, customer-focused payments strategy. It examines major issues facing the corporate, wholesale and retail payments industry from a business, risk and operational perspective.

    Edited by renowned payments expert Alec Nacamuli and guided by an eminent Editorial Board, each quarterly 100-page issue provides practical, detailed analysis of developments and trends in the payments business, regulation, new entrants and technologies and how to bring them all together to define your payments strategy, as well as actionable advice and ‘lessons learned’ from fellow professionals on how payment processing systems can be leveraged to maximise profitability, security and efficiency and minimise risk. It contains no advertising and no advertorial.

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