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The effects of breaches: A study of merchant programmes

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Breaches happen on a global scale with serious impacts on many of the firms that suffer post-breach. The media glamorise hacking as more prevalent than petty theft, while payment brands stand behind the Payment Card Industry Data Security Standard (PCI DSS) as the solution to keep merchants safe. With PCI DSS turning ten in 2014 — the same year that saw multiple high-profile breaches — members of the Merchants Acquirers’ Committee (MAC) wanted to understand how breaches affect both merchants and acquirers financially. This paper reports on primary research performed on the MAC members, specifically aimed at understanding the financial impact of breaches among merchants and acquirers. Please note, components of this research appear in an industry whitepaper authored by Branden R. Williams, as released in partnership with MAC.
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Keywords: breach; effects of breaches; payment card breach; small merchant breaches

Document Type: Research Article

Publication date: 01 June 2015

More about this publication?
  • Journal of Payments Strategy & Systems publishes peer-reviewed articles and case studies analysing best practice, emerging issues and new thinking in how to develop a profitable, customer-focused payments strategy. It examines major issues facing the corporate, wholesale and retail payments industry from a business, risk and operational perspective.

    Edited by renowned payments expert Alec Nacamuli and guided by an eminent Editorial Board, each quarterly 100-page issue provides practical, detailed analysis of developments and trends in the payments business, regulation, new entrants and technologies and how to bring them all together to define your payments strategy, as well as actionable advice and ‘lessons learned’ from fellow professionals on how payment processing systems can be leveraged to maximise profitability, security and efficiency and minimise risk. It contains no advertising and no advertorial.

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