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Innovation strategies for managing payments business in Europe

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Banks in Europe are continuously contemplating innovation strategies for their payments businesses. This paper discusses the need to revisit the business model for payments as a first step to defining any innovation strategies, and also looks at possible approaches for adopting such new business models. These approaches are further explored through practical examples in financial markets as well as other industries. Innovation strategies for sustainable growth and profitability in payments products and services are advocated as value-added services and renovation of end-to-end client processes beyond application of new technologies.
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Keywords: collaboration; innovation; outsourcing; sustainability

Document Type: Research Article

Publication date: December 1, 2010

More about this publication?
  • Journal of Payments Strategy & Systems publishes peer-reviewed articles and case studies analysing best practice, emerging issues and new thinking in how to develop a profitable, customer-focused payments strategy. It examines major issues facing the corporate, wholesale and retail payments industry from a business, risk and operational perspective.

    Edited by renowned payments expert Alec Nacamuli and guided by an eminent Editorial Board, each quarterly 100-page issue provides practical, detailed analysis of developments and trends in the payments business, regulation, new entrants and technologies and how to bring them all together to define your payments strategy, as well as actionable advice and ‘lessons learned’ from fellow professionals on how payment processing systems can be leveraged to maximise profitability, security and efficiency and minimise risk. It contains no advertising and no advertorial.

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