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Raiders not readers: The role of market insight in marketing communications

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Lancaster University began the development of a full service marketing team in early 2014 with the intention of growing the university’s brand, building a comprehensive communications and marketing division and moving towards student recruitment marketing excellence. This paper discusses approaches, working practices, changes to process and lessons learned from a small yet busy central marketing team.

Keywords: brand; content; market insight; marketing; prospectus

Document Type: Research Article

Publication date: May 1, 2017

More about this publication?
  • Journal of Education Advancement & Marketing is the major new professional journal publishing in-depth, peer-reviewed articles and case studies on advancement, development, alumni relations, fundraising, marketing and communications for educational institutions. Content will be written by and for professionals in the field with no advertising or sales pitches.

    Each quarterly 100-page issue – published both in print and online – will feature detailed, practical articles which showcase the latest thought leadership in how to identify, build and steward life-long relationships with alumni, businesses and other donors, along with actionable advice and ‘lessons learned’ on advancement, development, marketing and communications strategy for educational institutions. It will not publish advertising but rather detailed analysis of new thinking and practice at a wide range of universities, colleges and schools worldwide for readers to benchmark their organization against, with every article being peer-reviewed by an expert Editorial Board to ensure that it focuses on the advancement professional’s perspective, the challenges they face and how they can tackle them.

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