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The fringe benefits of change and the importance of re-envisioning workflows

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The Skirball Cultural Center (SCC) in Los Angeles, California, is a cultural centre and museum with a mission based on 4,000 years of Jewish core values and 400 years of democratic ideals, focusing on inclusion and welcoming people from all communities and generations. In pursuit of that mission, the SCC organises and presents art, music, theatre and literary events, and educational programming, much of which is documented photographically and stored in a digital asset management system managed by the Susanne Kester Archives at SCC. The decision to upgrade the archives’ digital asset management system yielded unexpected changes to the department’s workflow and the scope of the digital collection. This case study examines the challenges that accompanied the upgrade of the digital asset management system and the unanticipated benefits that derived from the change.

Keywords: DAM; digital asset management; digital collection; metadata; watch folder; workflow

Document Type: Research Article

Publication date: 01 January 2019

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  • Journal of Digital Media Management is the essential peer-reviewed, professional journal for all those involved in the capture, storage and effective application of digital media assets.

    Each quarterly 100-page issue publishes in-depth articles, real world case studies and reviews written by some of the leading experts in the field. Topics range from lessons learned in DAM procurement, to the challenges of digital content work flow, and to monetizing digital assets in new and innovative ways. It cuts through the deluge of information facing DAM professionals to deliver authoritative, practical content that provides genuine thought-leadership on digital media management, with actionable advice and ‘lessons learned’ from end users on selecting and using DAM systems in practice.

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