Skip to main content

Investigating strategic local placement for an offsite baggage drop facility: The case for Melbourne

Notice

The full text article is not available for purchase.

The publisher only permits individual articles to be downloaded by subscribers.

Airports by nature are limited in size and capacity which largely has an effect on how they expand to continue meeting the future increasing traffic volume. Decentralisation techniques implemented in airport design present an effective solution that alleviates airport congestion issues which introduces the concept of offsite baggage drop facilities. While conceptually promising, it requires active development and investment to allow this to act as a mainstream solution to capacity restrictions. This study explores the sentiment of passengers residing within Victoria to determine locations in which an offsite baggage drop service could be established for Melbourne Tullamarine Airport. The aim of this study is to identify the suburbs based on postcodes collected from surveys of respondents travelling to Melbourne Tullamarine Airport. Additional characteristics associated with positive sentiment responses to offsite bag drop facilities identified that passengers originating from the City of Melbourne spending around AU$ 20 on transit and travelling no more than 20 minutes represented a 93 per cent rate of adoption. Due to sampling restrictions, the data collected was limited and implies by continuing the process of investigation by approaching a larger population, the findings in this research can be further validated. The proposed method is transferable to any airports or cities.

Keywords: airport; offsite baggage drop; passenger survey; remote check-in

Document Type: Research Article

Affiliations: 1: Aerospace Engineering and Aviation, School of Engineering at RMIT University 2: School of Information Technology, Monash University, 47500 Bandar Sunway, Selangor

Publication date: September 1, 2021

More about this publication?
  • Journal of Airport Management is the essential professional journal publishing in-depth, peer-reviewed articles and real world case studies on airport management, finance, development, ground-handling, airport-airline relations and regulation - with no advertising or sales pitches.

    Guided by an expert Editorial Board and published in association with Airports Council International, each quarterly 100-page issue publishes original, authoritative articles and case studies written by and for airport managers, ground-handling companies, airlines and regulators, as well as their advisers, service providers, researchers and academics. Each issue provides detailed analysis, new thinking, 'lessons learned' and 'how to' guides from fellow professionals around the world that can be applied in your organisation, plus the latest research in the field.
  • Editorial Board
  • Information for Authors
  • Subscribe to this Title
  • Contact Us
  • Forthcoming content
  • Multi-user licences
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
UA-1313315-29