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Investigating strategic local placement for an offsite baggage drop facility: The case for Melbourne


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Airports by nature are limited in size and capacity which largely has an effect on how they expand to continue meeting the future increasing traffic volume. Decentralisation techniques implemented in airport design present an effective solution that alleviates airport congestion issues which introduces the concept of offsite baggage drop facilities. While conceptually promising, it requires active development and investment to allow this to act as a mainstream solution to capacity restrictions. This study explores the sentiment of passengers residing within Victoria to determine locations in which an offsite baggage drop service could be established for Melbourne Tullamarine Airport. The aim of this study is to identify the suburbs based on postcodes collected from surveys of respondents travelling to Melbourne Tullamarine Airport. Additional characteristics associated with positive sentiment responses to offsite bag drop facilities identified that passengers originating from the City of Melbourne spending around AU$ 20 on transit and travelling no more than 20 minutes represented a 93 per cent rate of adoption. Due to sampling restrictions, the data collected was limited and implies by continuing the process of investigation by approaching a larger population, the findings in this research can be further validated. The proposed method is transferable to any airports or cities.

Keywords: airport; offsite baggage drop; passenger survey; remote check-in

Document Type: Research Article

Affiliations: 1: Aerospace Engineering and Aviation, School of Engineering at RMIT University 2: School of Information Technology, Monash University, 47500 Bandar Sunway, Selangor

Publication date: September 1, 2021

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  • Journal of Airport Management is the essential professional journal publishing in-depth, peer-reviewed articles and real world case studies on airport management, finance, development, ground-handling, airport-airline relations and regulation - with no advertising or sales pitches.

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