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Open Access DECISION SUPPORT SYSTEM IN RECOMMENDING THE BEST UNITS IN TIRTA LIHOU PDAM DISTRICT SIMALUNGUN WITH PROMETHEE METHOD

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In 2014 PDAM Tirta Lihou already has 34 units in various regions in simlangun district. The purpose of establishing a production unit to improve the quality of service, and see whether the process is running quickly or slowly. However, until 2014 the production units that are formed still have many shortcomings, such as the lack of fulfillment of sales targets and lack of maturity given to the community. To improve the performance of employees, the Company held the best unit selector based on predetermined sales targets. But the company only looks based on sales targets without looking at other criteria. Based on these problems, a decision support method is needed that can help determine the best unit in PDAM Tirta Lihou. The method used in this research is Promethee (Prefrence Rangking Organization for Evaluation). Promethee will produce a composition of rankings from lowest to highest, the ratings are based on the values obtained from the Net Flow calculations of each alternative. Highest Net Flow value means highly recommended to be the best unit in PDAM Tirta Lihou. From the results of research conducted, it was found that the right class of Java Land was recom- mended to be the best unit in PDAM Tirta Lihou Simalungun district with Net Flow 0.16274.
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Document Type: Research Article

Affiliations: Program Studi Sistem Informasi, STIKOM Tunas Bangsa Pematangsiantar

Publication date: January 1, 2017

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