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The application of information technology, especially the Internet, is changing our way of life and of doing business, particularly in the tourism area. A well-defined typology is necessary to clarify the structure of the online tourism domain, to facilitate the information search process of various Internet users in the tourism area, and to provide appropriate strategies for the development of different types of tourism-related Web sites. After an analysis of the nature of information, the authors advance a typology of tourism-related Web sites based on the information communication between different information users in tourism. The implications of this typology for tourism research and tourismrelated Web site development are discussed.

Keywords: Information; Internet; Richness; Tourism; Typology; User analysis

Document Type: Research Article

Publication date: January 1, 2000

More about this publication?
  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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