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It seems unlikely that any single one of the many competing tourism data standards will dominate in the near future. Thus, to facilitate tourism data integration, an approach based on mappings to and from a common, abstracted reference model would seem to be required. We report on an accommodation services website generation package called “AcOntoWeb.” AcOntoWeb is based on the same technologies that are the foundation of Harmonise but is extended in the sense that the central ontology itself is abstracted. This leads to benefits in the form of reduced development and maintenance costs, less-complex mapping schemes, and the ability to cope more effectively with business environment volatility. AcOntoWeb is currently being evaluated as part of a wider research project, a major focus of which is ICT diffusion among Australian SMTEs. Some important recent research into technology diffusion and change management issues among SMTEs within the Australasian region is summarized.
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Keywords: Abstraction; Information integration; Knowledge representation; Ontologies; SMTEs; Semantic Web; Technology diffusion

Document Type: Review Article

Affiliations: Centre for Hospitality and Tourism Research, Victoria University, Australia

Publication date: January 1, 2006

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  • Information Technology in Hospitality is a scientifically founded journal that seeks to publish articles in the field of hospitality information technology, a field that in the broadest sense draws upon the interface and impact of Information and Communication Technologies (ICT) and the hospitality industry. Thus hotels, restaurants, resorts, leisure and full range of hospitality provision, management, and communication are considered, as is ICT use in hospitality learning, teaching, and training.
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