
The importance of social exchange to nurses and nurse assistants: impact on retention factors
The purpose of this study was to test the norm of reciprocity by examining relationships between perceived organisational support (POS), the quality of leader–member exchange (LMX) and psychological contract breach (PCB) and important nurse retention factors identified in the
literature.
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Keywords: intent to leave; nurse retention; satisfaction; social exchange; trust
Document Type: Research Article
Publication date: July 1, 2014