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Boosting morale and improving performance in the nursing setting

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stapleton p., henderson a., creedy d.k., cooke m., patterson e., alexander h., haywood a., & dalton m.(2007) Journal of Nursing Management15, 811–816

Boosting Morale and Improving Performance in the Nursing Setting Aim and background: 

While the importance of morale is well researched in the nursing literature, strategies and interventions are not so prolific. The complexities of interpersonal relationships within the clinical domain, and the critical issues faced by nurses on a daily basis, indicate that morale, job satisfaction and motivation are essential components in improving workplace efficiency, output and communication amongst staff. Drawing on educational, organizational and psychological literature, this paper argues that the ability to inspire morale in staff is a fundamental indicator of sound leadership and managerial characteristics. Evaluation and key issues: 

Four practical concepts that could be implemented in the clinical setting are proposed. These include: role preparation for managers, understanding internal and external motivation, fostering internal motivation in nursing staff, and the importance of attitude when investing in relationships.
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Keywords: hospital; leadership; morale; nurse manager; ward culture

Document Type: Research Article

Affiliations: 1: Senior Research Assistant, School of Nursing, Griffith University, Australia 2: Professor, Griffith University, and Nursing Director – Education, Nursing Practice Development Unit, Princess Alexandra Hospital, Woolloongabba, Australia 3: Professor, Dean Griffith Health, Griffith University, Australia 4: Deputy Head of School, School of Nursing and Midwifery, Griffith University, Australia 5: Associate Professor, Research Centre for Clinical Practice Innovation, Griffith University, Australia 6: Senior Lecturer in Medical Education, Griffith School of Medicine, Griffith University, Australia 7: Senior Lecturer, School of Pharmacy, Griffith University, Australia 8: Senior Lecturer, Clinical Education, School of Physiotherapy and Exercise Science, Griffith University, Australia

Publication date: November 1, 2007

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