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‘Riding along on the crest of a wave’: tracking the shifting rationale for non-union consultation at FinanceCo

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This article seeks to evaluate why, within the context of a fast-moving and turbulent business environment, certain staple employee involvement (EI) practices remain so enduring. Using case study research, the article tracks the shifting justification for non-union consultation in a medium-sized clearing bank. It is demonstrated that the underlying motive is contingent and dynamic, changing periodically in response to a variety of stimuli. Developing Marchington et al.'s influential metaphor, it is argued that such ‘long-wave’ involvement is related to the flexibility of the consultative process. The malleability of the intervention is seen to complement quite disparate business objectives contributing to its longevity. More broadly, the study underlines the need to build micro-, macro- and sector-level analyses into explanatory models of EI.
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Document Type: Research Article

Affiliations: De Montfort University

Publication date: April 1, 2009

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