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The design process of expert systems development: some concerns

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A discussion is presented of why some expert systems that organizations have developed are not successful. The concept of design process plays a very significant role at the outset of the expert system development process. This concept has not been the subject of much debate and attention in expert systems development. From the author's point of view, one of the main issues is how the designer (knowledge engineer) thinks about the design process. In general, the designer's process is influenced by the knowledge engineer's conception. This paper endeavors to disclose some of the main factors related to the knowledge engineer's conception of the design process and an attempt is made to put forward a conceptual model of the expert system design process. This conceptual model is an initial step towards a successful implementation of expert system projects.
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Keywords: design process; expert systems; expert systems development; information technology; knowledge engineer

Document Type: Research Article

Affiliations: Department of Computer and Information Systems, Lundy Fetterman School of Business, Campbell University, PO Box 218, Buies Creek, NC 27506, USA  , [email protected], Email: [email protected]

Publication date: May 1, 2006

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