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A Micro Level Analysis of Family Friendly Policies in Malaysia—How Far Have We Progressed?

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This study uses female employees in the services sector to profile the availability of Family Friendly Policies (FFPs) at the workplace in Klang Valley, Malaysia. Family friendly policies are often considered as a tool to help women balance between work and family. Using a self administered questionnaire, this study surveys 165 women in 165 different organisations in the Klang Valley, the business hub of Malaysia, to profile the availability of FFPs. A comparison is made with the same survey done in 2010 to evaluate how far we have progressed. Findings show that compared to 2010, we have improved slightly in terms of offering family friendly benefits whereby most of the organisations offered several leave benefits, but only a very small number of organisations offered FFPs such as Flexible Working Arrangements (FWA) and other family friendly facilities. In addition, this study found that FFPs have a positive and significant impact on job satisfaction and work life balance but FFPs have no significant impact towards health and well-being of the female employees. It is noted that the implementation of FFPs in Malaysia is still very lacking in spite of various government initiatives. It is crucial that both the government and the private sector view the FFPs urgently and put it in place as their workplace human resource policy in order to retain our educated female talent and not regard it as a corporate social responsibility which is optional.

Keywords: Family Friendly Policies; Malaysia; Working Women

Document Type: Research Article

Affiliations: 1: Faculty of Business and Management, Universiti Teknologi MARA Selangor, Malaysia 2: Sam Houston State University, Texas, USA

Publication date: August 1, 2017

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