Solution Mechanism Guide: Implementing Innovation Within a Research & Development Organization
Keeton KE, Richard EE, Davis JR. Solution Mechanism Guide: implementing innovation within a research & development organization. Aviat Space Environ Med 2014; 85:1061–2.
In order to create a culture more open to novel problem-solving mechanisms, NASA’s Human Health and Performance Directorate (HH&P) created a strategic knowledge management tool that educates employees about innovative problem-solving techniques, the Solution Mechanism Guide (SMG). The SMG is a web-based, interactive guide that leverages existing and innovative problem-solving methods and presents this information as a unique user experience so that the employee is empowered to make the best decision about which problem-solving tool best meets their needs. By integrating new and innovative methods with existing problem solving tools, the SMG seamlessly introduces open innovation and collaboration concepts within HH&P to more effectively address human health and performance risks. This commentary reviews the path of creating a more open and innovative culture within HH&P and the process and development steps that were taken to develop the SMG.
In order to create a culture more open to novel problem-solving mechanisms, NASA’s Human Health and Performance Directorate (HH&P) created a strategic knowledge management tool that educates employees about innovative problem-solving techniques, the Solution Mechanism Guide (SMG). The SMG is a web-based, interactive guide that leverages existing and innovative problem-solving methods and presents this information as a unique user experience so that the employee is empowered to make the best decision about which problem-solving tool best meets their needs. By integrating new and innovative methods with existing problem solving tools, the SMG seamlessly introduces open innovation and collaboration concepts within HH&P to more effectively address human health and performance risks. This commentary reviews the path of creating a more open and innovative culture within HH&P and the process and development steps that were taken to develop the SMG.
Keywords: collaboration; decision analysis; decision making; knowledge management; open innovation; strategic management
Document Type: Commentary
Affiliations: NASA Johnson Space Center, Houston, TX, USA
Publication date: October 1, 2014
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