lots of smoke, but where's the fire?

We are used to hearing how the digization of information and convergence will transform everything in our lives from the way we do business, to the way we learn, the way we obtain health care, the way we interact socially and the way we govern ourselves. But there's still more smoke than fire yet. We have yet to see dramatic changes in our education and health systems, government services or even in the way we shop for goods and services. To be sure, some industries are being profoundly affected and perhaps the publishing and media industries are the first to really have to face up to the challenges - and opportunities - posed by the impact of the new technologies.