Resource Zone

FAQs
Ingenta Connect library service information
How-to tips
User guides
Email templates
Library newsletter
Contact us

FAQs

Ingenta Connect provides a list of Frequently Answered Questions, designed primarily for your users. Do email [email protected] if there are questions you think we could usefully include here.

Ingenta Connect library service information

Download and print information about the various Ingenta Connect services:

• Document Delivery - mediated or unmediated electronic document supply for thousands of research publications.

How-to Tips

Make the best use of Ingenta Connect's administrator services with help from our handy how-to tips. We will be adding more subjects to this area, and new tips will be circulated via our newsletter as they are published. Let us know ([email protected]) if there are areas for which you would like us to provide how-to tips.

• How to ... download free usage statistics
• How to ... link to publications and articles on Ingenta Connect
  includes details of how to download various title/holdings lists e.g. for use in link server configuration
• How to ... activate subscriptions on Ingenta Connect

User guides

Download and print user guides for Ingenta Connect administrators and users; again, let us know ([email protected]) if you would like us to produce a user guide for a particular subject:

• Library Administrator User Guide
• Alerting
• Payment accounts
• Deposit Accounts End User Information Sheet

Email templates

We have created some email templates that you may wish to use to promote Ingenta Connect services to your users. You are welcome to customize these templates to meet the requirements of your own institution. We will be adding more of these in the near future.

• Alerting email template

Library newsletter

Stay up to date with what's happening at Ingenta Connect and elsewhere in the information industry, by reading our quarterly newsletter. Email [email protected] to sign up.

Contact us

Please feel free to contact Ingenta Connect if you have any questions, or require any further information:
Customer services: [email protected]