Search Results

Randomized controlled non-inferiority trial of a telehealth treatment for chronic stuttering: the Camperdown Program

Authors: Carey, Brenda; O'Brian, Sue; Onslow, Mark; Block, Susan; Jones, Mark; Packman, Ann

Source: International Journal of Language & Communication Disorders, Volume 45, Number 1, January-February 2010 , pp. 108-120(13)

Publisher: Informa Healthcare

The Significance of Customer Base in the New Economy: Satisfaction and Perceptions of Success among Small Suppliers and Small Nonsuppliers

Authors: Besser, Terry L.; Miller, Nancy J.

Source: Journal of Small Business Management, Volume 48, Number 1, January 2010 , pp. 1-15(15)

Publisher: Blackwell Publishing

Parental satisfaction with follow-up services for children with major anatomical congenital anomalies

Authors: van Dijk, M.; Poley, M. J.; Gischler, S. J.; Mazer, P.; IJsselstijn, H.; Tibboel, D.; Latour, J. M.

Source: Child: Care, Health and Development, Volume 36, Number 1, January 2010 , pp. 101-109(9)

Publisher: Blackwell Publishing

'Antecedents' and 'postcedents' in relation to satisfaction in Taiwanese business relationships

Authors: Lee, Tzong-Ru (Jiun-Shen); Svensson, Goran; Mysen, Tore

Source: International Journal of Procurement Management, Volume 3, Number 2, 1 January 2010 , pp. 199-213(15)

Publisher: Inderscience Publishers

Some antecedents and effects of participation in Spanish virtual brand communities

Authors: Casalo, L.V.; Flavian, C.; Guinaliu, M.

Source: International Journal of Web Based Communities, Volume 6, Number 1, 3 December 2009 , pp. 25-42(18)

Publisher: Inderscience Publishers

Using Six Sigma - SIPOC for customer satisfaction

Author: Yeung, Shirley Mo-Ching

Source: International Journal of Six Sigma and Competitive Advantage, Volume 5, Number 4, 2 December 2009 , pp. 312-324(13)

Publisher: Inderscience Publishers

The effect of e-service quality on customers' satisfaction in banks operating in Jordan: an empirical investigation of customers' perspectives

Authors: Nuseir, Mohammed T.; Akroush, Mamoun N.; Mahadin, Bushra K.; Bataineh, Abdullah Q.

Source: International Journal of Services, Economics and Management, Volume 2, Number 1, 2 December 2009 , pp. 80-108(29)

Publisher: Inderscience Publishers

Parental Satisfaction in the Adoption of Children with Learning Disorders: The Role of Behavior Problems

Authors: Nalavany, BlaceA.; Glidden, LaraineM.; Ryan, ScottD.

Source: Family Relations, Volume 58, Number 5, December 2009 , pp. 621-633(13)

Publisher: Blackwell Publishing

Older persons' navigation through the service system towards home modification resources

Authors: Johansson, Karin; Borell, Lena; Lilja, Margareta

Source: Scandinavian Journal of Occupational Therapy, Volume 16, Number 4, May 2009 , pp. 227-237(11)

Publisher: Informa Healthcare

Customer satisfaction and loyalty in B2B services: directions for future research

Authors: Naumann, Earl; Williams, Paul; Khan, M. Sajid

Source: The Marketing Review, Volume 9, Number 4, November 2009 , pp. 319-333(15)

Publisher: Westburn Publishers Ltd

StepStone ET strides towards greater emotional intelligence: Program benefits individuals and organization as a whole

Source: Human Resource Management International Digest, Volume 17, Number 7, 2009 , pp. 15-18(4)

Publisher: Emerald Group Publishing Limited

Equating scores on "Lite" and long library user survey forms: The LibQUAL+® Lite randomized control trials

Authors: Thompson, Bruce; Kyrillidou, Martha; Cook, Colleen

Source: Performance Measurement and Metrics, Volume 10, Number 3, 2009 , pp. 212-219(8)

Publisher: Emerald Group Publishing Limited

Determinants of satisfaction and continuance intention towards self-service technologies

Authors: Chen, Shih-Chih; Chen, Huei-Huang; Chen, Mei-Fang

Source: Industrial Management & Data Systems, Volume 109, Number 9, 2009 , pp. 1248-1263(16)

Publisher: Emerald Group Publishing Limited

Academic library liaison programs in US libraries: methods and benefits

Authors: Thull, James; Hansen, Mary Anne

Source: New Library World, Volume 110, Numbers 11-12, 2009 , pp. 529-540(12)

Publisher: Emerald Group Publishing Limited

Customer perception on service quality in retail banking in Middle East: the case of Qatar

Authors: Hossain, Mohammed; Leo, Shirley

Source: International Journal of Islamic and Middle Eastern Finance and Management, Volume 2, Number 4, 2009 , pp. 338-350(13)

Publisher: Emerald Group Publishing Limited

Assessment of a telemedicine innovation in cardiology

Authors: Masella, Cristina; Zanaboni, Paolo

Source: International Journal of Healthcare Technology and Management, Volume 10, Numbers 4-5, 16 December 2009 , pp. 325-339(15)

Publisher: Inderscience Publishers

Smart advertising in the home of the future

Authors: Simoes, Jose; Magedanz, Thomas

Source: International Journal of Computer Aided Engineering and Technology, Volume 2, Numbers 2-3, 21 December 2009 , pp. 164-180(17)

Publisher: Inderscience Publishers

Patient satisfaction in hospital-based emergency departments: recommendation for healthcare management and policy

Authors: Lin, Blossom Yen-Ju; Hsu, Chung-Ping Cliff; Lee, Cheng-Hua; Chao, Ming-Chin

Source: International Journal of Public Policy, Volume 5, Numbers 2-3, 26 December 2009 , pp. 175-189(15)

Publisher: Inderscience Publishers

Job design and the psychological status of Taiwanese pharmacists on job outcomes: an application of the job characteristics model

Authors: Lin, Blossom Yen-Ju; Yeh, Ying-Chen; Lin, Wen-Hung

Source: International Journal of Public Policy, Volume 5, Numbers 2-3, 26 December 2009 , pp. 272-289(18)

Publisher: Inderscience Publishers

Measure performance of hospitals using analytic network process (ANP)

Authors: Liao, Sen-Kuei; Chang, Kuei-Lun

Source: International Journal of Business Performance and Supply Chain Modelling, Volume 1, Numbers 2-3, 29 December 2009 , pp. 129-143(15)

Publisher: Inderscience Publishers