Search Results

Emotional labor: links to work attitudes and emotional exhaustion

Authors: Seery, Brenda L.; Corrigall, Elizabeth A.

Source: Journal of Managerial Psychology, Volume 24, Number 8, 2009 , pp. 797-813(17)

Publisher: Emerald Group Publishing Limited

Emotional labour in librarians' instructional work

Authors: Julien, Heidi; Genuis, Shelagh K.

Source: Journal of Documentation, Volume 65, Number 6, 2009 , pp. 926-937(12)

Publisher: Emerald Group Publishing Limited

Befriending Excluded Families in Tower Hamlets: The Emotional Labour of Family Support Workers in Cases of Child Protection and Family Support

Author: Gray, Ben

Source: British Journal of Social Work, Volume 39, Number 6, 6 September 2009 , pp. 990-1007(18)

Publisher: Oxford University Press

Teachers' negative experiences and expressions of emotion: being true to yourself or keeping you in your place?

Author: Kitching, Karl

Source: Irish Educational Studies, Volume 28, Number 2, June 2009 , pp. 141-154(14)

Publisher: Routledge, part of the Taylor & Francis Group

Overseas trained nurses' perception of UK nurses' caring attitudes: A qualitative study

Author: Alexis, Obrey

Source: International Journal of Nursing Practice, Volume 15, Number 4, August 2009 , pp. 265-270(6)

Publisher: Blackwell Publishing

The role of specialist and general nurses working with people with multiple sclerosis

Authors: While, Alison; Forbes, Angus; Ullman, Roz; Mathes, Lucia

Source: Journal of Clinical Nursing, Volume 18, Number 18, September 2009 , pp. 2635-2648(14)

Publisher: Blackwell Publishing

Caring for abused women: impact on nurses' professional and personal life experiences

Author: Goldblatt, Hadass

Source: Journal of Advanced Nursing, Volume 65, Number 8, August 2009 , pp. 1645-1654(10)

Publisher: Blackwell Publishing

The Management of Breakthrough Pain During Labour

Authors: Akerman, Nicholas; Dresner, Martin

Source: CNS Drugs, Volume 23, Number 8, 8 August 2009 , pp. 669-679(11)

Publisher: Adis International

Emotional labour demands, wages and gender: A within-person, between-jobs study

Authors: Bhave, Devasheesh P.; Glomb, Theresa M.

Source: Journal of Occupational and Organizational Psychology, Volume 82, Number 3, September 2009 , pp. 683-707(25)

Publisher: British Psychological Society

The effect of emotional labour on job burnout among call-centre Customer Service Representatives in India

Authors: Surana, Shilpa; Singh, Anup K.

Source: International Journal of Work Organisation and Emotion, Volume 3, Number 1, 21 May 2009 , pp. 18-39(22)

Publisher: Inderscience Publishers

Welcome to Paradise. Customer experience design and emotional labour on a cruise ship

Authors: Johansson, Marjana; Naslund, Lovisa

Source: International Journal of Work Organisation and Emotion, Volume 3, Number 1, 21 May 2009 , pp. 40-55(16)

Publisher: Inderscience Publishers

Centring and engendering emotions in service work: Hochschild's managed heart and the valuing of feelings in organisation research

Authors: Lewis, Patricia; Simpson, Ruth

Source: International Journal of Work Organisation and Emotion, Volume 3, Number 1, 21 May 2009 , pp. 56-64(9)

Publisher: Inderscience Publishers

Behind a painted smile: gendered aesthetics and emotional labour

Author: Tyler, Melissa

Source: International Journal of Work Organisation and Emotion, Volume 3, Number 1, 21 May 2009 , pp. 65-71(7)

Publisher: Inderscience Publishers

The lady vanishes: women's work and affective labour

Author: Bolton, Sharon C.

Source: International Journal of Work Organisation and Emotion, Volume 3, Number 1, 21 May 2009 , pp. 72-80(9)

Publisher: Inderscience Publishers

Patient-centred care and nurses' health: the role of nurses' caring orientation

Author: Drach-Zahavy, Anat

Source: Journal of Advanced Nursing, Volume 65, Number 7, July 2009 , pp. 1463-1474(12)

Publisher: Blackwell Publishing

Assessment of quality of midwifery care in labour and delivery wards of selected Kordestan Medical Science University hospitals

Authors: Simbar, Masoumeh; Ghafari, Farideh; Zahrani, Shahnaz Tork; Majd, Hamid Alavi

Source: International Journal of Health Care Quality Assurance, Volume 22, Number 3, 2009 , pp. 266-277(12)

Publisher: Emerald Group Publishing Limited

Death, empathy and self preservation: the emotional labour of caring for families of the critically ill in adult intensive care

Author: Stayt, Louise Caroline

Source: Journal of Clinical Nursing, Volume 18, Number 9, May 2009 , pp. 1267-1275(9)

Publisher: Blackwell Publishing

Emotions at work: what is the link to patient and staff safety? Implications for nurse managers in the NHS

Authors: SMITH, PAM; PEARSON, PAULINE H.; ROSS, FIONA

Source: Journal of Nursing Management, Volume 17, Number 2, March 2009 , pp. 230-237(8)

Publisher: Blackwell Publishing

Editorial: Aesthetic Labour, Emotional Labour and Masculinity

Authors: Nickson, Dennis; Korczynski, Marek

Source: Gender, Work and Organization, Volume 16, Number 3, May 2009 , pp. 291-299(9)

Publisher: Blackwell Publishing

`I Can't Put a Smiley Face On': Working-Class Masculinity, Emotional Labour and Service Work in the `New Economy'

Author: Nixon, Darren

Source: Gender, Work and Organization, Volume 16, Number 3, May 2009 , pp. 300-322(23)

Publisher: Blackwell Publishing