Search Results

Is C-OAR-SE best for internet retailing service quality?

Author: Francis, Julie E.

Source: Managing Service Quality, Volume 19, Number 6, 2009 , pp. 670-686(17)

Publisher: Emerald Group Publishing Limited

The importance of self-service kiosks in developing consumers' retail patronage intentions

Authors: Lee, Hyun-Joo; Fairhurst, Ann E.; Lee, Min-Young

Source: Managing Service Quality, Volume 19, Number 6, 2009 , pp. 687-701(15)

Publisher: Emerald Group Publishing Limited

Branding paradigm for the bottom of the pyramid markets

Author: Rajagopal

Source: Measuring Business Excellence, Volume 13, Number 4, 2009 , pp. 58-68(11)

Publisher: Emerald Group Publishing Limited

THE ROLE OF EXTERNAL INSPECTION IN THE PUBLIC SERVICES: THE CASE OF THE UK TRAINING MARKET

Authors: LEWIS, PAUL; RYAN, PAUL

Source: Public Administration, Volume 87, Number 4, December 2009 , pp. 791-817(27)

Publisher: Blackwell Publishing

The Cost Effectiveness and Cost Utility of Valsartan in Chronic Heart Failure Therapy in Italy: A Probabilistic Markov Model

Authors: Pradelli, Lorenzo; Iannazzo, Sergio; Zaniolo, Orietta

Source: American Journal of Cardiovascular Drugs, Volume 9, Number 6, 1 December 2009 , pp. 383-392(10)

Publisher: Adis International

Rheumatologic services in Central Asian countries: current state of development of rheumatology in Central Asia

Authors: OMURZAKOVA, Nazgul A.; YAMANO, Yoshihisa; SAATOVA, Guli M.; SHUKUROVA, Surayo M.; MIRZAKHANOVA, Mavliuda I.; KYDYRALIEVA, Ryskul B.; JUMAGULOVA, Aynagul S.; MIRRAKHIMOV, Erkin M.; SEISENBAEV, Askar Sh.; NISHIOKA, Kusuki; NAKAJIMA, Toshihiro

Source: International Journal of Rheumatic Diseases, Volume 12, Number 4, December 2009 , pp. 288-292(5)

Publisher: Blackwell Publishing

A national survey of the current state of screening services for diabetic retinopathy: ABCD-Diabetes UK survey of specialist diabetes services 2006

Authors: Nagi, D. K.; Gosden, C.; Walton, C.; Winocour, P. H.; Turner, B.; Williams, R.; James, J.; Holt, R. I. G.

Source: Diabetic Medicine, Volume 26, Number 12, December 2009 , pp. 1301-1305(5)

Publisher: Blackwell Publishing

CMS oversight, OPOs and transplant centers and the law of unintended consequences

Authors: Howard, Richard J.; Cornell, Danielle L.; Schold, Jesse D.

Source: Clinical Transplantation, Volume 23, Number 6, November/December 2009 , pp. 778-783(6)

Publisher: Blackwell Publishing

Queensland Emergency Medical System: A structural and organizational model for the emergency medical system in Australia

Authors: FitzGerald, Gerry; Tippett, Vivienne; Schuetz, Michael; Clark, Michele; Tighe, Trevor; Gillard, Noel; Higgins, Jim; Elcock, Mark

Source: Emergency Medicine Australasia, Volume 21, Number 6, December 2009 , pp. 510-514(5)

Publisher: Blackwell Publishing

Complaint handling

Source: Risk Management Modules, Risk Management Modules , pp. 47-52(6)

Publisher: Dental Protection

Magnet Recognition and Practice Development: Two journeys towards practice improvement in health care

Author: Jordan, Zoe

Source: International Journal of Nursing Practice, Volume 15, Number 6, December 2009 , pp. 495-501(7)

Publisher: Blackwell Publishing

Meta-analysis of health and demographic correlates of stigma towards people living with HIV

Authors: Logie, C.; Gadalla, T. M.

Source: AIDS Care, Volume 21, Number 6, June 2009 , pp. 742-753(12)

Publisher: Routledge, part of the Taylor & Francis Group

A methodology for comparing distances traveled by performance-equivalent fixed-route and demand responsive transit services

Authors: Diana, Marco; Quadrifoglio, Luca; Pronello, Cristina

Source: Transportation Planning and Technology, Volume 32, Number 4, August 2009 , pp. 377-399(23)

Publisher: Routledge, part of the Taylor & Francis Group

Values Education, Quality Teaching, and Service Learning: The Harmony of a New Pedagogy?

Authors: Toomey, Ron; Lovat, Terry

Source: Beliefs and Values, Volume 1, Number 2, 2009 , pp. 220-229(10)

Publisher: Springer Publishing Company

Land Registration, Governance, and Development

Authors: Deininger, Klaus; Feder, Gershon

Source: World Bank Research Observer, Volume 24, Number 2, September 2009 , pp. 233-266(34)

Publisher: World Bank

Accreditation of Chemical, Criminal Investigation, and Other Laboratories

Authors: Ulrich, Hans-Jakob; Straub, Rolf

Source: CHIMIA International Journal for Chemistry, Volume 63, Number 10, October 2009 , pp. 689-692(4)

Publisher: Swiss Chemical Society

Measuring customer service quality of English public sport facilities

Authors: Liu, Yi-De; Taylor, Peter; Shibli, Simon

Source: International Journal of Sport Management and Marketing, Volume 6, Number 3, 3 November 2009 , pp. 229-252(24)

Publisher: Inderscience Publishers

ADVENTUREQUAL: an extension of the SERVQUAL conceptual gap model in young people's outdoor adventure

Author: Donne, Keith

Source: International Journal of Sport Management and Marketing, Volume 6, Number 3, 3 November 2009 , pp. 253-276(24)

Publisher: Inderscience Publishers

The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing

Authors: Theodorakis, Nicholas D.; Tsigilis, Nikolaos; Alexandris, Kostas

Source: International Journal of Sport Management and Marketing, Volume 6, Number 3, 3 November 2009 , pp. 277-291(15)

Publisher: Inderscience Publishers

Model of service quality in event sport tourism: development of a scale

Authors: Shonk, David J.; Chelladurai, Packianathan

Source: International Journal of Sport Management and Marketing, Volume 6, Number 3, 3 November 2009 , pp. 292-307(16)

Publisher: Inderscience Publishers