Search Results

Whose metrics? Citation, usage and access metrics as scholarly information service

Author: Armbruster, Chris

Source: Learned Publishing, Volume 23, Number 1, January 2010 , pp. 33-38(6)

Publisher: Association of Learned and Professional Society Publishers

The 9/21 earthquake in Taiwan: a local government disaster rescue system

Author: Yang, Yungnane

Source: Disasters, Volume 34, Number 1, January 2010 , pp. 112-136(25)

Publisher: Blackwell Publishing

A comparison of early psychosis treatment services using consensus and evidence-based performance measures: moving towards setting standards

Authors: Addington, Donald; Norman, Ross; Adair, Carol E.; Manchanda, Rahul; McKenzie, Emily; Mitchell, Beth; Pryce, Cathy

Source: Early Intervention in Psychiatry, Volume 3, Number 4, November 2009 , pp. 274-281(8)

Publisher: Blackwell Publishing

Utility of Substance Stock and Flow Studies: The Stockholm Example

Authors: Månsson, Nina; Bergbäck, Bo; Hjortenkrans, David; Jamtrot, Arne; Sörme, Louise

Source: Journal of Industrial Ecology, Volume 13, Number 5, October 2009 , pp. 674-686(13)

Publisher: Blackwell Publishing

Towards a Principal-Agent Based Typology of Risks in Public-Private Partnerships

Authors: De Palma, André; Prunier, Guillaume; Leruth, Luc E.

Source: IMF Working Papers, Towards a Principal-Agent Based Typology of Risks in Public-Private Partnerships , pp. 1-23(23)

Publisher: International Monetary Fund

Creating a RFID data integration framework for enterprise information systems

Authors: Su, Xiaoyong; Chu, Chi-Cheng; Prabhu, B.S.; Gadh, Rajit

Source: International Journal of Internet Protocol Technology, Volume 4, Number 4, 17 November 2009 , pp. 221-231(11)

Publisher: Inderscience Publishers

An integrated surveillance system using RFID and vision-tracking technologies

Authors: Chang, I-Cheng; Yang, Jia-Hong; Chang, Teng-Hsun; Kao, Yu-Kai

Source: International Journal of Internet Protocol Technology, Volume 4, Number 4, 17 November 2009 , pp. 257-268(12)

Publisher: Inderscience Publishers

Impact of cultural dimensions on CRM under face-to-face learning mode and distance learning mode in Papua New Guinea

Author: Rao, Pulapa Subba

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 4, 18 November 2009 , pp. 319-326(8)

Publisher: Inderscience Publishers

Future directions of marketing knowledge: proposing an enriching framework including self-actualisation marketing

Authors: Svensson, Goran; Lagrosen, Stefan

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 4, 18 November 2009 , pp. 327-343(17)

Publisher: Inderscience Publishers

Empirical impact study on the role of knowledge management in logistics

Authors: Neumann, Gaby; Tome, Eduardo

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 4, 18 November 2009 , pp. 344-359(16)

Publisher: Inderscience Publishers

A new approach for health insurance customer relationship support through hybrid mining based system

Authors: Chou, Shrane Koung; Wang, Fuchung

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 4, 18 November 2009 , pp. 360-374(15)

Publisher: Inderscience Publishers

Development of a composite model for selection of third party logistics service provider

Authors: Rajesh, R.; Pugazhendhi, S.; Muralidharan, C.; Ganesh, K.

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 4, 18 November 2009 , pp. 375-401(27)

Publisher: Inderscience Publishers

Application of segmentation in customer relationship management: a data mining perspective

Authors: Ranjan, Jayanthi; Agarwal, Ruchi

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 4, 18 November 2009 , pp. 402-414(13)

Publisher: Inderscience Publishers

Examining customer privacy concerns in dealings with financial institutions

Authors: Tsarenko, Yelena; Tojib, Dewi Rooslani

Source: Journal of Consumer Marketing, Volume 26, Number 7, 2009 , pp. 468-476(9)

Publisher: Emerald Group Publishing Limited

Preserving patient privacy in the quest for health care economies

Authors: Laric, Michael V.; Pitta, Dennis A.

Source: Journal of Consumer Marketing, Volume 26, Number 7, 2009 , pp. 477-486(10)

Publisher: Emerald Group Publishing Limited

Safeguarding customer information: the role of staff

Author: Canhoto, Ana Isabel

Source: Journal of Consumer Marketing, Volume 26, Number 7, 2009 , pp. 487-495(9)

Publisher: Emerald Group Publishing Limited

Introducing RefAware: a unique current awareness product

Authors: McKee, Susan; Koltutsky, Laura; Vaska, Marcus

Source: Library Hi Tech News incorporating Online and CD Notes, Volume 26, Number 9, 2009 , pp. 1-6(6)

Publisher: Emerald Group Publishing Limited

The importance of self-service kiosks in developing consumers' retail patronage intentions

Authors: Lee, Hyun-Joo; Fairhurst, Ann E.; Lee, Min-Young

Source: Managing Service Quality, Volume 19, Number 6, 2009 , pp. 687-701(15)

Publisher: Emerald Group Publishing Limited

"More than words": screencasting as a reference tool

Authors: Carr, Allison; Ly, Pearl

Source: Reference Services Review, Volume 37, Number 4, 2009 , pp. 408-420(13)

Publisher: Emerald Group Publishing Limited

"I don't think it's harder, just that it's different": Librarians' attitudes about instruction in the virtual reference environment

Authors: Gronemyer, Kate; Deitering, Anne-Marie

Source: Reference Services Review, Volume 37, Number 4, 2009 , pp. 421-434(14)

Publisher: Emerald Group Publishing Limited