Search Results

Customer relationship management in the banking sector: impact of internet usage by the customer

Author: Jham, Vimi

Source: International Journal of Business Innovation and Research, Volume 4, Numbers 1-2, 30 November 2009 , pp. 93-102(10)

Publisher: Inderscience Publishers

Energy-efficient options: techno-economic potential for mitigating GHG emissions

Author: Reddy, B. Sudhakara

Source: International Journal of Environment and Pollution, Volume 9, Numbers 2-3, 15 September 2009 , pp. 253-266(14)

Publisher: Inderscience Publishers

A Review of Stored-Product Entomology Information Sources

Authors: Hagstrum, David W.; Subramanyam, Bhadriraju

Source: American Entomologist, Volume 55, Number 3, Fall 2009 , pp. 174-183(10)

Publisher: Entomological Society of America

Impact of molecular medicine on healthcare markets and strategies for success

Authors: Miller, Peter S; Batchelder, Keith F

Source: Personalized Medicine, Volume 6, Number 5, September 2009 , pp. 529-542(14)

Publisher: Future Medicine

Social networks: the future of marketing for small business

Authors: Harris, Lisa; Rae, Alan

Source: Journal of Business Strategy, Volume 30, Number 5, 2009 , pp. 24-31(8)

Publisher: Emerald Group Publishing Limited

IMPACT OF BOUNDARY-SPANNING INFORMATION TECHNOLOGY AND POSITION IN CHAIN ON FIRM PERFORMANCE

Authors: YAO, YULIANG; DRESNER, MARTIN; PALMER, JONATHAN W.

Source: The Journal of Supply Chain Management, Volume 45, Number 4, October 2009 , pp. 3-16(14)

Publisher: Blackwell Publishing

Perceived service encounter pace and customer satisfaction: An empirical study of restaurant experiences

Authors: Noone, Breffni M.; Kimes, Sheryl E.; Mattila, Anna S.; Wirtz, Jochen

Source: Journal of Service Management, Volume 20, Number 4, 2009 , pp. 380-403(24)

Publisher: Emerald Group Publishing Limited

Evaluation of Acoustical Environments in Eating Establishments

Authors: Hodgson, Murray; Razavi, Zohreh; Steininger, Gavin

Source: Building Acoustics, Volume 16, Number 2, June 2009 , pp. 125-148(24)

Publisher: Multi-Science Publishing Co Ltd

Why and how service quality perceptions impact consumer responses

Authors: Etgar, Michael; Fuchs, Galia

Source: Managing Service Quality, Volume 19, Number 4, 2009 , pp. 474-485(12)

Publisher: Emerald Group Publishing Limited

Exploring the impact of brand image on customer loyalty and commitment in China

Authors: Ogba, Ike-Elechi; Tan, Zhenzhen

Source: Journal of Technology Management in China, Volume 4, Number 2, 2009 , pp. 132-144(13)

Publisher: Emerald Group Publishing Limited

Strategic options for automotive suppliers in the global market

Author: Lamming, Richard

Source: International Journal of Technology Management, Volume 5, Number 6, 25 May 2009 , pp. 649-684(36)

Publisher: Inderscience Publishers

Relational benefits and loyalty in retailing: an inter-sector comparison

Authors: Ruiz-Molina, Maria-Eugenia; Gil-Saura, Irene; Berenguer-Contrí, Gloria

Source: International Journal of Retail & Distribution Management, Volume 37, Number 6, 2009 , pp. 493-509(17)

Publisher: Emerald Group Publishing Limited

Automotive Components

Source: SourceOECD Industry, Services & Trade, Volume 2009, Number 8, May 2009 , pp. 120-175(56)

Publisher: OECD - Organisation for Economic Co-operation and Development

Automotive Components

Source: SourceOECD Transition Economies, Volume 2009, Number 5, May 2009 , pp. 120-175(56)

Publisher: OECD - Organisation for Economic Co-operation and Development

Automotive Components

Source: SourceOECD Finance & Investment/Insurance & Pensions, Volume 2009, Number 6, May 2009 , pp. 120-175(56)

Publisher: OECD - Organisation for Economic Co-operation and Development

An empirical investigation of customer satisfaction with multi channel banking

Author: Jham, Vimi

Source: International Journal of Electronic Customer Relationship Management, Volume 3, Number 2, 18 May 2009 , pp. 121-131(11)

Publisher: Inderscience Publishers

Strategies for feedback on reliability and robustness from automobile warranty data

Author: Rai, Bharatendra K.

Source: International Journal of Product Development, Volume 8, Number 3, 29 March 2009 , pp. 276-290(15)

Publisher: Inderscience Publishers

Response time reduction in make-to-order and assemble-to-order supply chain design

Authors: Vidyarthi, Navneet; Elhedhli, Samir; Jewkes, Elizabeth

Source: IIE Transactions, Volume 41, Number 5, May 2009 , pp. 448-466(19)

Publisher: Taylor and Francis Ltd

A continuous review inventory model with controllable backorder rate and investments

Authors: Uthayakumar, R.; Parvathi, P.

Source: International Journal of Systems Science, Volume 40, Number 3, March 2009 , pp. 245-254(10)

Publisher: Taylor and Francis Ltd

A control design strategy of a reconfigurable manufacturing system

Authors: Fong, N.H. Ben; Sturges, Robert H.

Source: International Journal of Manufacturing Technology and Management, Volume 17, Numbers 1-2, 11 March 2009 , pp. 68-81(14)

Publisher: Inderscience Publishers