Search Results

Understanding the role of information communication in the buyer-seller exchange process: antecedents and outcomes

Authors: Agnihotri, Raj; Rapp, Adam; Trainor, Kevin

Source: The Journal of Business and Industrial Marketing, Volume 24, Number 7, 2009 , pp. 474-486(13)

Publisher: Emerald Group Publishing Limited

Managing supply chains: lessons learned and future challenges

Authors: Law, Kris M.Y.; Helo, Petri; Kanchana, Rapee; Phusavat, Kongkiti

Source: Industrial Management & Data Systems, Volume 109, Number 8, 2009 , pp. 1137-1152(16)

Publisher: Emerald Group Publishing Limited

Comparison of relationship perception in the international fresh produce business

Authors: Gyau, Amos; Spiller, Achim

Source: Journal of Enterprise Information Management, Volume 22, Number 4, 2009 , pp. 441-455(15)

Publisher: Emerald Group Publishing Limited

Supply chain flexibility: an inter-firm empirical study

Authors: Stevenson, Mark; Spring, Martin

Source: International Journal of Operations & Production Management, Volume 29, Number 9, 2009 , pp. 946-971(26)

Publisher: Emerald Group Publishing Limited

Exploring the association between fairness and organisational outcomes in supply chain relationships

Authors: Hornibrook, Sue; Fearne, Andrew; Lazzarin, Maria

Source: International Journal of Retail & Distribution Management, Volume 37, Number 9, 2009 , pp. 790-803(14)

Publisher: Emerald Group Publishing Limited

Customer relationships and the heterogeneity of firm performance

Authors: Storbacka, Kaj; Nenonen, Suvi

Source: The Journal of Business and Industrial Marketing, Volume 24, Numbers 5-6, 2009 , pp. 360-372(13)

Publisher: Emerald Group Publishing Limited

Toward a transcending conceptualization of relationship: a service-dominant logic perspective

Author: Vargo, Stephen L.

Source: The Journal of Business and Industrial Marketing, Volume 24, Numbers 5-6, 2009 , pp. 373-379(7)

Publisher: Emerald Group Publishing Limited

Impacts of customer service on relationship quality: an empirical study in China

Authors: Qin, Su; Zhao, Li; Yi, Xu

Source: Managing Service Quality, Volume 19, Number 4, 2009 , pp. 391-409(19)

Publisher: Emerald Group Publishing Limited

Antecedents and consequences of buyer-seller relationship quality in the financial services industry

Authors: Rajaobelina, Lova; Bergeron, Jasmin

Source: The International Journal of Bank Marketing, Volume 27, Number 5, 2009 , pp. 359-380(22)

Publisher: Emerald Group Publishing Limited

Will the human factors of relationship selling survive in the twenty-first century?

Authors: Williams, J.D.; Everett, Robert; Rogol, Elizabeth

Source: International Journal of Commerce and Management, Volume 19, Number 2, 2009 , pp. 158-175(18)

Publisher: Emerald Group Publishing Limited

The impact of sanctions on buyer-supplier relationship within the Libyan oil industry

Authors: Tantoush, J.O.; Lettice, F.; Chan, H.K.

Source: International Journal of Energy Sector Management, Volume 3, Number 2, 2009 , pp. 171-186(16)

Publisher: Emerald Group Publishing Limited

Value creation in supply chain relationships: a critique of governance value analysis

Author: Hammervoll, Trond

Source: European Journal of Marketing, Volume 43, Numbers 5-6, 2009 , pp. 630-639(10)

Publisher: Emerald Group Publishing Limited

The value of B2B relationships

Authors: Gil-Saura, Irene; Frasquet-Deltoro, Marta; Cervera-Taulet, Amparo

Source: Industrial Management & Data Systems, Volume 109, Number 5, 2009 , pp. 593-609(17)

Publisher: Emerald Group Publishing Limited

Seller-initiated relationship ending: An empirical study of professional business-to-business services

Authors: Holmlund, Maria; Hobbs, Päivi

Source: Managing Service Quality, Volume 19, Number 3, 2009 , pp. 266-285(20)

Publisher: Emerald Group Publishing Limited

A multi-attribute model of web site interactivity and customer satisfaction: An application of the Kano model

Authors: Zhao, Miao; Dholakia, Ruby Roy

Source: Managing Service Quality, Volume 19, Number 3, 2009 , pp. 286-307(22)

Publisher: Emerald Group Publishing Limited

Aligning 3PL service bundles with relational integration: a conceptual model

Authors: Clements, Michael D.J.; Wilson, Mark M.J.

Source: International Journal of Services Technology and Management, Volume 12, Number 1, 10 May 2009 , pp. 88-105(18)

Publisher: Inderscience Publishers

Purchasing orientation

Authors: Lindgreen, Adam; Révész, Balázs; Glynn, Mark

Source: The Journal of Business and Industrial Marketing, Volume 24, Numbers 3-4, 2009 , pp. 148-153(6)

Publisher: Emerald Group Publishing Limited

Benchmarking the impact of customer share in key-supplier relationships

Authors: Eggert, Andreas; Ulaga, Wolfgang; Hollmann, Sabine

Source: The Journal of Business and Industrial Marketing, Volume 24, Numbers 3-4, 2009 , pp. 154-160(7)

Publisher: Emerald Group Publishing Limited

A dialectical model of buyer-seller relationships

Authors: Dampérat, Maud; Jolibert, Alain

Source: The Journal of Business and Industrial Marketing, Volume 24, Numbers 3-4, 2009 , pp. 207-217(11)

Publisher: Emerald Group Publishing Limited

The role of inter-personal relationships in the dissolution of business relationships

Authors: Gedeon, Ioanna-Maria; Fearne, Andrew; Poole, Nigel

Source: The Journal of Business and Industrial Marketing, Volume 24, Numbers 3-4, 2009 , pp. 218-226(9)

Publisher: Emerald Group Publishing Limited