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A Conversation with My “Friend” Technology

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ICT does not have the ability to integrate into the daily life of its users owing to its lack of both consensual communication commands and social skill. The daily use of multiple ICTs imposes dysfunctional communications on its users. This paper highlights the limits and dangers of ICT and focuses on its non-neutral nature. A first-order change is presented in the form of a communications secretary by introducing a top down approach to ICT centered on the end user's needs. This change is required for humans to take responsibility for their place in the ICT link instead of passively being conditioned by the goals of technology, thus enabling a second-order shift to occur by changing the rules of ICT and hence the system itself.

Keywords: ICT; communication; design; interruption; technology

Document Type: Research Article

Publication date: 01 January 2013

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