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Publisher: Westburn Publishers Ltd

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Volume 2, Number 4, December 2001

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Editorial
pp. 381-383(3)
Author: Caroline Tynan

Market-Led Strategic Change: New Marketing for New Realities
pp. 385-404(20)
Author: Nigel F. Piercy

Gender Perspectives in Consumer Behaviour: An Overview and Future Directions
pp. 405-425(21)
Authors: Miriam A. Caterall; Pauline B. Maclaran

Marketing Planning Best Practice
pp. 441-459(19)
Author: Sally Dibb

Customer Managed Relationships
pp. 461-473(13)
Author: Royal Mail

Book Reviews
pp. 491-495(5)

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