Journal of Customer Behaviour

Changes, challenges and cherished paradigms ? online customer behaviour
pp. 1-4(4)
Authors: Deans, Kenneth R.; Thyne, Maree

The networked consumer: a critical review and assessment
pp. 5-18(14)
Author: Cole, Melissa

Internet vs. brick-and-mortar stores - analysing the influence of shopping motives on retail channel choice among internet users
pp. 19-36(18)
Authors: Schramm-Klein, Hanna; Swoboda, Bernhard; Morschett, Dirk

The impact of electronic service quality's dimensions on customer satisfaction and buying impulse
pp. 37-56(20)
Authors: Bressolles, Grégory; Durrieu, François; Giraud, Mangali

Understanding compulsive buyers' online shopping incidence: a closer look at the effects of sales promotions and bargains on Hispanic Americans
pp. 57-74(18)
Authors: Vicdan, Handan; Chapa, Sindy; de Los Santos, Gilberto

An empirical study of B2B migration from traditional stores to the Internet
pp. 75-92(18)
Authors: Cao, Yong; Gruca, Thomas S.; Klemz, Bruce R.

Corporate travel procurement: the client/agent relationship
pp. 93-108(16)
Authors: Connon, Neil; Thyne, Maree; Deans, Kenneth R.