Journal of Customer Behaviour

Editorial
pp. 111-116(6)
Author: Baker M.J.

Adaptation Processes in Supplier-Customer Relationships
pp. 117-144(28)
Authors: Brennan R.; Canning L.

Customer Satisfaction and its Influence on Different Behavioural Intention Constructs
pp. 145-166(22)
Authors: Söderlund M.

Market Orientation at Industry and Value Chain Levels: Concepts, Determinants and Consequences
pp. 167-194(28)
Authors: Grunert K.G.; Fruensgaard Jeppesen L.; Risom K.; Sonne A-M.; Hansen K.; Trondsen T.

Lingua Franca
pp. 195-214(20)
Author: Harker M.J.

Linking Atmosphere and Reputation in Order to Measure Business-to-Business Relationships
pp. 215-240(26)
Authors: Roper S.; Davies G.; Murphy J.

An Examination of Primary Stakeholders' Opinions in CRM: Convergence and Divergence?
pp. 241-267(27)
Authors: Hart S.; Hogg G.; Banerjee M.

Researching Online Consumer Behaviour: Current Positions and Future Perspectives
pp. 269-300(32)
Author: Pachauri M.