Developing Your Knowledge Management Program to Ensure Workforce Sustainability

$17.50 plus tax (Refund Policy)

Buy Article:

Abstract:

Developing the next generation of key employees is more important than ever for North American utilities. Facing the mass retirement of key managers, utility leaders are pressed to find ways to capture the institutional knowledge these people will carry out the door with them and to develop knowledge management programs that ensure this information is readily available to the utility and being used by those who work there.

The establishment and use of a knowledge management program can help utility leaders more effectively manage their utilities. A strong, well-informed workforce that has clearly defined practices and processes in place will enable a sustainable utility for now and into the future.

Document Type: Research Article

DOI: http://dx.doi.org/10.2175/193864712811694505

Publication date: January 1, 2012

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • ingentaconnect is not responsible for the content or availability of external websites

Tools

Favourites

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more