If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

Dangerous Liaisons: How Stakeholders can Make or Break Your Wastewater Projects

$17.50 plus tax (Refund Policy)

Buy Article:


Recent cultural, economic and social changes have altered the way stakeholders demand information from public agencies about street widening, sewer construction or park improvement projects. More inquisitive, demanding and savvy stakeholders, both internal and external, now require public agencies to engage them wholly in the project planning process. They expect their input to be welcomed and if possible, executed in the project blueprint. One-way communication is outdated. Public agencies are expected to open the door to thorough, genuine stakeholder participation from pre-design through construction by keeping up with evolving technologies and creative methods for outreach.

By making communication a priority, the project team engages stakeholders early so concerns can be considered and measures taken before construction begins. The team then works to maintain that level of trust throughout the project's life. Hear how project teams in Los Angeles make that happen to secure solid community support for wastewater projects.

Keywords: Public Outreach; Sewer Renewal; Wastewater Collection Systems

Document Type: Research Article

DOI: http://dx.doi.org/10.2175/193864711802639589

Publication date: January 1, 2011

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • ingentaconnect is not responsible for the content or availability of external websites



Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more